PRODUCT CARE

Finding that piece of furniture that’s the perfect fit for your space and style is like finding a needle in a haystack.

At Shelter we believe in sustainability so once you find that perfect piece, you want to take care of it and make it last forever. Our product care instructions can vary per piece, however general care details can be found below. If you have any specific questions, please feel free to contact us and we would be happy to help!

GENERAL CARE TIPS

For any piece of furniture, we recommend: 

  • Avoiding exposure to direct sunlight to prevent fading and cracking. 
  • Keeping your furniture placement from any heating or cooling sources to prevent cracking.
  • Using coasters and placemats for all hot or cold dishes and cups.
  • Using felt tabs for items such as furniture legs.
  • Being aware that heavily dyed fabrics such as denim jeans can transfer on to your lighter furniture and cause discoloration. 
  • Avoiding possible discoloration by spot testing in an unnoticeable surface before application.
  • Wiping up any spills immediately with a dry clean cloth or when necessary a warm damp cloth and mild soap.  
  • Avoiding the use of harsh household cleaners.

WOOD CARE

We recommend dusting furniture regularly with a microfiber cloth (or a lint-free cloth). This helps remove abrasive buildup that can damage a finish over time. 

Every few months or once a year we recommend using a quality wood furniture polish to enhance the finish and keep your furniture looking new with even a light application going a long way.

Here are some additional tips:

  • A simple way to easily avoid rings and heat damage is to always use coasters when setting glasses or mugs on wood tables, and never place hot food directly on them without the protection of a trivet or potholder.

  • Avoid using chemical cleaners. Instead use warm water and mild soap.
  • Sunlight, heat and other environmental factors can wreak havoc on your fine wood. Beware when placing your wood furniture in direct sunlight, near heating or cooling sources, or in extremely dry or damp areas. Long exposure to light can cause finishes to fade and extreme temperature or humidity changes can cause the wood to crack or split. 

WOOD CARE FAQ

I've noticed slight movement on my wood table top, is this normal?

Wood is a natural material and although all of our wood products are kiln-dried the variation of climate in ones home can cause normal movement in wood planks. Keep an eye on this movement between seasons as we often see that wooden planks can shift in colder months and re-contract as the temperature gets warmer. The use of a touch up pen where movement has occurred is often all that is needed while you wait for re-contraction of your unique and natural table top. 

If however your table is near a cooling or heating source, you should change its location to avoid further movement. 

How do I remove stains?

To remove grease spots, use a mild non-acidic water-based detergent or liquid soap and wipe the surface with a soft damp cloth. To avoid any possible discoloration, we recommend spot testing in an unnoticeable surface before application. Although it is important to know that applications and results will vary.

MARBLE CARE

Marble is a metamorphic rock composed of recrystallized carbonate minerals making it a natural stone which is known to be porous. Each piece of marble will vary in veining, tone and texture. The best way to ensure the protection of your furniture is to use placemats and coasters. In addition, wipe up any spillage immediately to avoid staining.

MARBLE CARE FAQ

Do you recommend sealing the marble? 

In addition to the use of placemats and coasters, we do recommend talking to your local paint or hardware professional about sealing your marble furniture. Applications and results can vary.

Marble sealers are often assumed to "prevent" stains, but more accurately they help to clog the porous surface which slows down the absorption rate. 

Marble being a softer stone is susceptible to stains from acidic liquids such as red wine, tomato juice or lemon juice if the marble is not sealed.   

What kind of sealant should I consider using? 

We recommend you discuss sealant options with your local paint or hardware store professionals for your piece.

How often should I seal my marble? 

Depending on how often you use or clean the item, we generally suggest re-sealing the marble once a year. See your local hardware paint store for specific details that relate to your piece of furniture.  

LEATHER CARE

Similar to skin, leather needs to breathe. Avoid placing leather in direct sunlight, near heat sources, or in extremely dry or damp areas. When stored in really humid places for a long period of time, that increases the possibility of mold build-up. Vice versa when placed in extremely dry areas or under direct sunlight, this can dry the leather and potentially cause cracking.

For regular maintenance, dust the leather with a dry soft cloth and vacuum. Consider a leather conditioner to keep your leather looking new.

If stains become apparent, blot stains immediately and wipe the surface with a lightly damp cloth and mild detergent. Do not spot clean; wipe the entire surface area and then dry with a clean cloth. If the stain persists, please consult with a professional leather cleaner or specialist.

LEATHER CARE FAQ

How often should I condition my leather sofa or chair? 

Depending on how often you use or clean the item, we generally suggest conditioning your leather sofa or chair once to twice a year. 

    FABRIC CARE

    Dust and dirt cause fabric to wear faster. For general maintenance, vacuum your upholstered furniture regularly with an upholstery attachment. To persevere the cushions’ shape, flip, rotate, and fluff the cushions weekly to every month depending on the amount of usage. To keep your upholstered furniture looking its best, consider annual professional cleaning. 

    Here are a few other tips:

    • Pilling can occur occasionally as a result of normal daily wear and should not be considered a fault. Fiber pills can be removed with a pilling tool.
    • Do not pull loose threads, instead trim them with scissors.
    • Minimize fading by avoiding placement in direct sunlight, or with the use of drapes, blinds or window coverings. 
    • Do not dry-clean or machine wash cushion casings in order to avoid damage of the fabric or stitching. 

    FABRIC CARE FAQ

    How do I care for a spill or stain on my upholstered furniture? 

    As soon as a spill or stain occurs, treat it immediately for the best results. It is important to know that applications and results will vary. Below are details on how to care for small spills or stains immediately after them occurring. 

    • Blot the spill with a clean, dry and white cloth. Start from the outer edge of the stain and move towards the center. Do not rub as that can further spread the stain. 
    • If a cleaning solution is needed, we recommend using a mild upholstery cleaner. Always spot test in a discrete area first. Avoid oversaturation by using only a small amount of cleaner. Gently rub the solution in with your fingertips.
    • If your cleaning solution recommends a water rinse, apply distilled water instead of tap water which may stain or discolor the fabric due to its mineral content.  
    • If necessary once the stain is cleaned, use a hair dryer on the lowest heat setting to evenly dry the fabric and prevent moisture rings. 

    For stains that persist or cover a large portion of your furniture piece we suggest consulting a cleaning professional that specializes in upholstered furniture. 

    RUGS

    Once you’ve invested time and money into finding that perfect area rug that speaks to your design style. Below are some general care tips to ensure its longevity.

    • Vacuum once or twice a month in one direction only. Turn off the vacuum beater bar as this can damage the fibers of the wool.
    • Rotate your rug once a year. This is especially good practice if your rug gets sunlight.  
    • Wash by professionals every 3-4 years, dependent on usage. 
    • Spot cleaning needs immediate action. Rub the spot/area with cotton fabric and mild water only.

    Other than those tips, common sense should get you the rest of the way. Don’t bang your furniture around too much, and if you spill something, clean it up.  Taking proper care of your furniture isn’t hard or even all that time-consuming. The reward for your efforts will definitely be worth it and will be seen for years to come.